Introduction

The course in Business Studies is introduced at Senior School level to provide students

with a sound understanding of the principles and practices bearing in business (trade

and industry) as well as their relationship with the society. Business is a dynamic

process that brings together technology, natural resources and human initiative in a

constantly changing global environment. With the purpose to help them understand the

framework within which a business operates, and its interaction with the social,

economic, technological and legal environment, the CBSE has introduced Project Work

in the Business Studies Syllabus for Classes XI and XII. The projects have been

designed to allow students to appreciate that business is an integral component of

society and help them develop an understanding of the social and ethical issues

concerning them.

The project work also aims to empower the teacher to relate all the concepts with what is

happening around the world and the student’s surroundings, making them appear more

clear and contextual. This will enable the student to enjoy studies and use his free time

effectively in observing what’s happening around.

By means of Project Work the students are exposed to life beyond textbooks giving them

opportunities to refer materials, gather information, analyze it further to obtain relevant

information and decide what matter to keep.

Objectives

After doing the Project Work in Business Studies, the students will be able to do the

following:

 develop a practical approach by using modern technologies in the field of

business and management;

 get an opportunity for exposure to the operational environment in the field of

business management and related services;

 inculcate important skills of team work, problem solving, time management,

information collection, processing, analysing and synthesizing relevant

information to derive meaningful conclusions

 get involved in the process of research work; demonstrate his or her capabilities

while working independently and

 make studies an enjoyable experience to cherish.

CLASS XI: GUIDELINES FOR TEACHERS

This section provides some basic guidelines for the teachers to launch the projects in

Business Studies. It is very necessary to interact, support, guide, facilitate and

encourage students while assigning projects to them.

The teachers must ensure that the project work assigned to the students whether

individually or in group are discussed at different stages right from assignment to drafts

review and finalization. Students should be facilitated in terms of providing relevant

materials or suggesting websites, or obtaining required permissions from business

houses, malls etc for their project. The periods assigned to the Project Work should be

suitably spaced throughout the academic session. The teachers MUST ensure that the

students actually go through the rigors and enjoy the process of doing the project rather

than depending on any readymade material available commercially.

The following steps might be followed:

1. Students must take any one topic during the academic session of Class XI.

2. The project may be done in a group or individually.

3. The topic should be assigned after discussion with the students in the class and

should then be discussed at every stage of submission of the draft/final project

work.

4. The teacher should play the role of a facilitator and should closely supervise the

process of project completion.

5. The teachers must ensure that the student’s self esteem should go up, and he

/she should be able to enjoy this process.

6. The project work for each term should culminate in the form of Power Point

Presentation/Exhibition/ Skit before the entire class. This will help in developing

ICT and communication skills among them.

The teacher should help students to identify any one project from the given

topics.

 I. Project One: Field Visit

The objective of introducing this project among the students is to give a first hand

experience to them regarding the different types of business units operating in their

surroundings, to observe their features and activities and relate them to the theoretical

knowledge given in their text books. The students should select a place of field visit from

the following: – (Add more as per local area availability.)

1. Visit to a Handicraft unit.

2. Visit to an Industry.

3. Visit to a Whole sale market (vegetables, fruits, flowers, grains, garments, etc.)

4. Visit to a Departmental store.

5. Visit to a Mall.

The following points should be kept in mind while preparing this visit.

1. Select a suitable day free from rush/crowd with lean business hours.

2. The teacher must visit the place first and check out on logistics. It’s better to seek

permission from the concerned business- incharge.

3. Visit to be discussed with the students in advance. They should be encouraged

to prepare a worksheet containing points of observation and reporting.

4. Students may carry their cameras (at their own risk) with prior permission for

collecting evidence of their observations.

1. Visit to a Handicraft Unit

The purpose of visiting a Handicraft unit is to understand nature and scope of its

business, stake holders involved and other aspects as outlined below

a) The raw material and the processes used in the business: People /parties/firms from

which they obtain their raw material.

b) The market, the buyers, the middlemen, and the areas covered. c) The countries to

which exports are made.

d) Mode of payment to workers, suppliers etc.

e) Working conditions.

f) Modernization of the process over a period of time.

g) Facilities, security and training for the staff and workers.

h) Subsidies available/ availed.

i) Any other aspect that the teachers deem fit.

2. Visit to an Industry.

The students are required to observe the following:

a) Nature of the business organisation.

b) Determinants for location of business unit.

c) Form of business enterprise: Sole Proprietorship, Partnership, Undivided Hindu

Family, Joint Stock Company (a Multinational Company).

d) Different stages of production/process

e) Auxiliaries involved in the process.

f) Workers employed, method of wage payment, training programmes and facilities

available.

g) Social responsibilities discharged towards workers, investors, society, environment

and government.

h) Levels of management.

i) Code of conduct for employers and employees.

j) Capital structure employed- borrowed v/s owned.

k) Quality control, recycling of defective goods.

l) Subsidies available/availed.

m) Safety Measures employed.

n) Working conditions for labour in observation of Labour Laws.

o) Storage of raw material and finished goods.

p) Transport management for employees, raw material and finished goods.

q) Functioning of various departments and coordination among them (Production,

Human Resource, Finance and Marketing)

r) Waste Management.

s) Any other observation.

3. Visit to a whole sale market: vegetables/fruits/flowers/grains/garments etc.

The students are required to observe the following:

a) Sources of merchandise.

 b) Local market practices.

c) Any linked up businesses like transporters, packagers, money lenders, agents, etc.

d) Nature of the goods dealt in.

e) Types of buyers and sellers.

f) Mode of the goods dispersed, minimum quantity sold, types of packaging employed.

g) Factors determining the price fluctuations.

h) Seasonal factors (if any) affecting the business.

i) Weekly/ monthly non-working days.

 j) Strikes, if any- causes thereof.

k) Mode of payments.

l) Wastage and disposal of dead stock.

m) Nature of price fluctuations, reason thereof.

n) Warehousing facilities available\availed.

o) Any other aspect.

4. Visit to a Departmental store

The students are required to observe the following:

a) Different departments and their lay out.

b) Nature of products offered for sale.

c) Display of fresh arrivals.

d) Promotional campaigns.

e) Spaces and advertisements.

f) Assistance by Sales Personnel.

g) Billing counter at store – Cash, Credit Card/ Debit Card, swipe facility. Added

attractions and facilities at the counter.

h) Additional facilities offered to customers

i) Any other relevant aspect.

5. Visit to a Mall.

The students are required to observe the following:

a) Number of floors, shops occupied and unoccupied.

b) Nature of shops, their ownership status

c) Nature of goods dealt in: local brands, international brands,

d) Service business shops- Spas, gym, saloons etc.

e) Rented spaces, owned spaces,

f) Different types of promotional schemes.

g) Most visited shops.

h) Special attractions of the Mall- Food court, Gaming zone or Cinema etc.

i) Innovative facilities.

 j) Parking facilities. Teachers may add more to the list.

II. Project Two: Case Study on a Product

a) Take a product having seasonal growth and regular demand with which students

can relate. For example,

 Apples from Himachal Pradesh, Kashmir.

 Oranges from Nagpur,

 Mangoes from Maharashtra/U.P./Bihar/Andhra Pradesh etc.

 Strawberries from Panchgani,

 Aloe vera from Rajasthan,

 Walnuts/almonds from Kashmir,

 Jackfruit from South,

 Guavas from Allahabad,

 Pineapples from North East India,

 Tea from Assam,

 Orchids from Sikkim and Meghalaya,

 Pottery of Manipur,

 Fishes from coastal areas.s

Students may develop a Case Study on the following lines:

(i) Research for change in price of the product. For example, apples in Himachal

Pradesh during plucking and non plucking season.

(ii) Effect on prices in the absence of effective transport system.

(iii) Effect on prices in the absence of suitable warehouse facilities.

(iv) Duties performed by the warehouses.

(v) Demand and supply situation of the product during harvesting season, prices

near the place of origin and away.

Students may be motivated to find out the importance of producing and selling these

products and their processed items along with the roles of Transport, Warehousing,

Advertising, Banking, Insurance, Packaging, Wholesale selling, Retailing, Co-operative

farming, Co-operative marketing etc.

The teacher may develop the points for other projects on similar lines for students to

work on.

The teacher may assign this project as ‘group’ project and may give different products to

different groups. It could conclude in the form of an exhibition.

III. Project Three: Aids to Trade

Taking any one AID TO TRADE, for example Insurance and gathering information on

following aspects

1. History of Insurance Lloyd’s contribution.

2. Development of regulatory Mechanism.

3. Insurance Companies in India

4. Principles of Insurance.

5. Types of Insurance. Importance of insurance to the businessmen.

6. Benefits of crop, orchards, animal and poultry insurance to the farmers.

7. Terminologies used (premium, face value, market value, maturity value, surrender

value) and their meanings.

8. Anecdotes and interesting cases of insurance. Reference of films depicting people

committing fraudulent acts with insurance companies.

9. Careers in Insurance.

Teachers to develop such aspects for other aids to trade.

IV. Project Four: Import /Export Procedure

Any one from the following

1. Import /Export procedure

The students should identify a product of their city/country which is imported /exported.

They are required to find the details of the actual import/export procedure. They may

take help from the Chambers of Commerce, Banker, existing Importers/Exporters, etc.

They should find details of the procedure and link it with their Text knowledge.

The specimens of documents collected should be pasted in the Project file with brief

description of each. They may also visit railway godowns/dockyards/ transport agencies

and may collect pictures of the same.

Presentation and submission of project report.

At the end of the stipulated term, each student will prepare and submit his/her project

report.

Following essentials are required to be fulfilled for its preparation and submission.

1. The total project will be in a file format, consisting of the recordings of the value of

shares and the graphs.

2. The project will be handwritten.

3. The project will be presented in a neat folder.

4. The project report will be developed in the following sequence-

 Cover page should project the title, student information, school and year.

 List of contents.

 Acknowledgements and preface (acknowledging the institution, the news

papers read, T.V. channels viewed, places visited and persons who have

helped).

 Introduction.

 Topic with suitable heading.

 Planning and activities done during the project, if any.

 Observations and findings while conducting the project.

 News paper clippings to reflect the changes of share prices.

 Conclusions (summarised suggestions or findings, future scope of study).

 Appendix (if needed).

 Teachers report.

 Teachers will initial preface page.

 At the completion of the evaluation of the project, it will be punched in the

centre so that the report cannot be reused but is available for reference only.

 The projects will be returned after evaluation. The school may keep the best

projects.

V. Project Five: A visit to any State Emporium (other than your school state).

The purpose of this project is that it leads to –

 Development of deeper understanding of the diversity of products in the states like

Assam, Tripura, Nagaland, Mizoram, Manipur, Meghalaya, Sikkim, Arunachal Pradesh,

Jammu and Kashmir, Kerala, Chhatisgarh, Telangana, Andhra Pradesh and other states

of the country.

 Sensitization and orientation of students about other states, their trade, business and

commerce,

 Understanding the cultural and socio-economic aspects of the state by the students,

Developing the understanding of role of folk art, artisanship and craftsmanship of the

state in its growth and economic development

 Understanding the role of gifts of nature and natural produce in the development of

trade, business and commerce

 Understanding the role of vocational skills and abilities on the livelihood of artisans/

craftsman

 Understanding of entrepreneurial skills and abilities of the artisans/craftsman

 Understanding of the unemployment problem of the state and role of art and craft of

the state in generating employment opportunities

 Value aspect –

 Sense of gratitude – by appreciating the contributions made by others in the

betterment of our lives

 Appreciating the dignity of work

 Sensitivity towards social, cultural, ethnical and religious differences Benefits of social

harmony and peace

 Understanding and appreciating the unity in diversity in India

 Appreciating differences in race, skin colour, languages, religion, habits, festivals,

clothing coexistence

Presentation and Submission of Project Report

At the end of the stipulated term, each student will prepare and submit his/her project

report.

Following essentials are required to be fulfilled for its preparation and submission.

1. Nature of the business organisation (emporium)

2. Determinants for location of the concerned emporium

3. Is the space rented or owned

4. Nature of the goods dealt in

5. Sources of merchandise of the emporium

6. Role of co-operative societies in the manufacturing and/or marketing of the

merchandise

7. Role of gifts of nature or natural produce in the development of goods/merchandise

8. Types of buyers and sellers

9. Modes of goods dispersed, minimum quantity sold and type of carrying bag or

package used for delivery of the products sold

10. Factors determining the pricing at the emporium

11. Comparison between the prices of goods available at the emporium with the prices

in the open market. Also highlight probable causes of variations if any.

12. Kind of raw material available naturally, used in making the products

13. The technique used in making the products i.e., hand made or machine made

14. Has the child labour being used in making the products sold at the emporium

15. Are the products eco-friendly, in terms of manufacturing, disposal and packing

16. Seasonal factors if any affecting the business of the emporium

17. Weekly/ Monthly non-working days

18. Mode of billing and payments – Cash, Credit Card/ Debit Card, Swipe facility.

19. Does the emporium sell its merchandise in installment / deferred payment basis

20. Do they provide home delivery and after sales services.

21. Different types of promotional campaigns / schemes

22. Assistance by Sales Personnel

23. Export orientation of this emporium and procedure used

24. Policies related to damaged/ returned goods

25. Any government facility available to the emporium

26. Warehousing facilities available / availed

27. Impact of tourism on the business of emporium

28. Additional facility offered to customers

29. Any Corporate Social Responsibility (CSR) assumed by the emporium 30. Contribution made by the emporium to its locality